Shipping & Delivery Policy
Effective Date: 19th April 2025
Thank you for choosing Athlayer — where performance meets comfort.
This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders placed via our official website www.athlayer.com or through authorized channels.
1. Shipping Locations
We currently deliver pan India — including metro cities, towns, and most remote pin codes.
We do not ship internationally at the moment.
2. Processing Time
- Orders are typically processed within 1–2 business days after successful payment.
- Custom or personalized items (with name/number printing, etc.) may take 2–4 business days for processing.
- Orders placed on Sundays or public holidays will be processed the next working day.
3. Shipping Charges
- Free Shipping on all prepaid orders above ₹799
- For orders below ₹799, standard shipping charges will be applicable at checkout
- COD (Cash on Delivery) charges may apply (if available in your region)
4. Estimated Delivery Time
Delivery time depends on your location:
- Metro Cities: 3–5 business days
- Tier 2 & Tier 3 Cities: 5–7 business days
- Remote Areas: 7–10 business days
- Please note: Delivery times may vary slightly during festive seasons, sales, or extreme weather conditions.
5. Tracking Your Order
Once your order is shipped, you’ll receive a tracking link via SMS/email.
You can also track it anytime through the “Track My Order” section on our website.
6. Delayed or Lost Deliveries
In rare cases of delivery delays or lost shipments:
- Please contact us at athlayersportsclothing@gmail.com or +91-9773977986
- We will coordinate with our logistics partner and provide a resolution within 3–5 working days
7. Packaging
All orders are securely packed to prevent damage during transit.
For custom items, packaging is also done with extra care.
8. Wrong Address / Undeliverable Packages
Please ensure your address and contact details are correct.
If a package is returned to us due to an incorrect address or failed delivery attempts, we’ll:
- Contact you for a revised address
- Re-ship the item after additional shipping charges are cleared (if applicable)
Need Help?
Reach out anytime:
Email: athlayersportsclothing@gmail.com
Phone: +91-9773977986
Thank you for being part of the Athlayer family. We promise to deliver more than just apparel — we deliver purpose, performance, and pride.